Membership Terms
Last Updated: 2026-06-15
TrailMov Membership Terms (hereinafter referred to as "these terms") apply to all users who purchase or use TrailMov membership services. Please read these terms carefully before purchasing to ensure you understand and agree to all contents.
Membership Benefits Related
- 1. Membership Levels and Benefits: TrailMov provides membership services at different levels (LV1, LV2), with each level offering different features and benefits. Specific benefits please refer to the Membership Center page.
- 2. Membership benefits include but are not limited to: advanced animation features, import routes counts, photo/video annotation counts, etc. Each month, you will have a certain number of import routes available, which will reset at the beginning of each month (for example, if LV1 doesn't use all 50 imports in the first month, it will reset to 50 in the next month and won't carry over). Please refer to the Membership Center page for specific benefits.
Payment Related
- 3. Payment Method: Membership service fees can be paid through the TrailMov payment platform (such as Creem payment). Upon successful payment, the membership service will take effect immediately and be calculated based on the purchase duration.
- 4. Renewal and Auto-Renewal: Membership services do not provide auto-renewal functionality. Users need to manually renew before the membership expires to continue enjoying membership benefits.
Trial Related
- 5. New users can try LV2 membership for 7 days.
- 6. New users can freely use LV2 membership within 7 days after registration. After the trial period ends, it will automatically downgrade to LV0 free membership. All benefits of LV2 membership can be enjoyed during the trial period.
Purchase and Cancellation Related
- 7. Purchasing membership means you agree to pay the corresponding fees and accept the membership service terms.
- 8. Cancellation and Downgrade: If you need to cancel the membership service or downgrade to LV0 free membership, please contact customer service (qumuchegi@gmail.com) before the membership expires to perform the operation. After the membership service is canceled, the corresponding fees will be deducted based on the usage time, and the remaining fees will be refunded.
- 9. Membership subscription requires manual renewal. If not renewed, the membership will automatically downgrade to LV0 free membership. Membership time is calculated based on the purchase duration, and will be extended after renewal.
- 10. Membership fees are non-refundable once paid. In case of special circumstances, please contact customer service for assistance (qumuchegi@gmail.com).